Frequently Asked Questions

Find answers to the most common questions about our services, solutions, and the workflow of collaborating with us.

General Questions

What is MyForge Labs and what does the company do?

MyForge Labs is an innovative technology company offering comprehensive digital solutions for businesses. Our main areas of activity include:

  • Web development and establishing digital presence
  • AI (Artificial Intelligence) integration
  • Mobile application development
  • Business process automation
  • Security technology solutions
  • Data management and analysis

Our philosophy is constant innovation and following future technology trends to ensure our clients always have a competitive edge in the digital space.

How long has MyForge Labs been operating?

MyForge Labs was founded in 2023, but our team members have been working in the field of digital technologies for over a decade. Although we are a relatively young company, our experts possess exceptional experience in web development, mobile application creation, AI, and other innovative technologies.

We have been continuously growing since our founding and are proud to have completed numerous successful projects across various industries in our short time of operation.

What size companies do you offer services to?

MyForge Labs offers customized solutions for businesses of all sizes:

  • Micro and Small Businesses: Cost-effective yet professional solutions that help establish digital presence and support online growth.
  • Medium-Sized Enterprises: Complex integrated systems and automation solutions that optimize business processes.
  • Large Enterprises: Enterprise-level solutions, custom developments, and comprehensive technology consulting.
  • Startups: Flexible, scalable systems supporting rapid growth that easily adapt to changing needs.

We apply a personalized approach for every client, as we believe there is no "one-size-fits-all" solution - successful digital strategy always builds on the unique needs and goals of the specific business.

What references does the company have?

MyForge Labs is proud to have worked on successful projects across various industries. Some of our notable references:

  • Retail Sector: Complete webshop system development and AI-based product search implementation for a national retail chain
  • Healthcare: Booking system and patient administration application development for a private clinic
  • Financial Sector: Automated customer service solution and chatbot implementation for an insurance company
  • Real Estate: Property management platform development with integrated CRM system
  • Manufacturing: Production process optimization data analysis system implementation

For detailed case studies and our reference work, please contact us or request a personal consultation where we can showcase our projects most relevant to your industry.

Where is the company office located and how can I contact you?

Our central office is located in downtown Budapest:

Address: 1118 Budapest, Maléter Pál utca 2., Hungary

Contact Information:

  • Phone: +36 30 848 4733 (EN) / +36 20 942 6529 (HU)
  • Email: 11.11@myforgelabs.com
  • Support: 11.11@myforgelabs.com

Our office hours: Monday to Friday, 9:00 AM - 5:00 PM (CET)

In-person meetings by appointment. Online consultations available...

Contact us via the website form...

Services

What web development services do you offer?

MyForge Labs offers a full range of web development services, from the simplest landing pages to complex webshops and enterprise systems:

  • Brochure Websites: Modern, responsive websites that perfectly align with your company's brand identity.
  • Corporate Portals: Complex corporate websites with integrated content management system (CMS).
  • Webshops: Custom and template-based e-commerce sites with integrated payment systems and inventory management.
  • Progressive Web Apps (PWA): Web applications providing mobile-like experience that work offline.
  • Custom Web Applications: Bespoke developments tailored to specific needs.

Key features of all our developments:

  • Responsive design (mobile, tablet and desktop display)
  • SEO-friendly structure
  • Fast loading times
  • High security standards
  • Easy-to-use admin interface
  • Google Analytics and other analytical tools integration

Technologies we work with: HTML5, CSS3, JavaScript (React, Vue.js, Angular), PHP, Node.js, Python, Laravel, WordPress and other modern frameworks.

What does AI integration mean, and what AI services do you offer?

AI (Artificial Intelligence) integration refers to modern solutions using intelligent algorithms and machine learning to optimize business processes and introduce new features. AI services offered by MyForge Labs:

  • Chatbot Development: Intelligent chatbots for queries, support, sales...
  • Predictive Analytics: Forecasts on user behavior, sales trends...
  • Content Generation: Automated creation of product descriptions, news...
  • Personalization Systems: Recommendation engines for webshops...
  • Image Recognition and Processing: Automatic analysis of visual data...
  • Speech Recognition and NLP: Solutions for voice commands, text analysis...

We consider ethics and data protection... Our goal is systems that create business value responsibly...

// Example implementation of a simple AI integration
const aiAssistant = new AIIntegration({
  model: 'custom-trained',
  language: 'english', // Or target language
  capabilities: ['chat', 'recommendation', 'analysis'],
  trainingData: customerData
});

// Configure for specific website needs
aiAssistant.configure({
  responseTime: 'instant',
  accuracy: 'high',
  personalizedResponses: true
});
What mobile application development options do you offer?

MyForge Labs offers comprehensive mobile app development services that fit clients' unique needs and budgets:

  • Native App Development: Platform-specific development for iOS (Swift) and Android (Kotlin/Java) platforms. This approach provides the best performance and user experience, fully leveraging the capabilities of the specific platform.
  • Cross-platform Development: Using frameworks like React Native, Flutter, or Xamarin, which allow creating applications for multiple platforms from a single codebase, significantly reducing development time and costs.
  • Hybrid Applications: Applications based on web technologies (HTML5, CSS, JavaScript) that run in a native container, ideal for simpler applications or budget-constrained projects.
  • Progressive Web Apps (PWA): Web solutions providing native mobile app experience that can be used without installation and capable of implementing many mobile app features.

Our mobile application services include:

  • UX/UI design for mobile platforms
  • Full development and implementation
  • API integrations with external systems
  • Offline mode configuration
  • Push notifications and geolocation services
  • Built-in analytics
  • App Store and Google Play publication
  • Continuous maintenance and updates

During our development process, we work closely with our clients to ensure the application perfectly meets business goals and user expectations. Development is iterative, based on regular feedback and testing, ensuring the best possible end result.

What does an automation project involve and what are the benefits?

Automation projects aim to digitize and enhance process efficiency...

Main Steps of Automation Projects:

1. Process Analysis

Mapping manual tasks, measuring efficiency.

2. Identifying Opportunities

Selecting processes with highest ROI for automation.

3. Custom Planning

Designing specific solutions for selected processes.

4. Development & Implementation

Building and integrating automation software.

5. Testing & Optimization

Thorough testing and fine-tuning.

6. Employee Training

Training staff on new systems.

7. Monitoring & Support

Regular performance checks and optimization.

Main benefits:

  • Increased Efficiency
  • Cost Reduction
  • Minimized Errors
  • Faster Operations
  • Scalability
  • Improved Data Quality
  • Enhanced Customer Satisfaction

Commonly automated areas: document management, data entry, customer service, reporting...

What security services do you offer?

MyForge Labs offers comprehensive security services to protect digital assets, systems, and data. In the field of cybersecurity, we provide the following services:

  • Security Audit: Thorough analysis of the company's digital infrastructure, identifying potential security gaps and vulnerabilities.
  • Penetration Testing: Simulated cyber attacks conducted in a controlled environment to identify weaknesses and recommend solutions.
  • DDoS Protection: Protection against distributed denial of service attacks, ensuring continuous availability of online services.
  • Data Privacy Compliance: Establishing GDPR and other regulation-compliant data handling practices, ensuring legal security.
  • SSL/TLS Certificates: Establishing secure connections, protecting data exchange between websites and users.
  • Firewall and Network Protection: Implementing and configuring advanced network security solutions, protecting internal systems.
  • Security Monitoring: Real-time monitoring systems that continuously track security events and detect anomalies.
  • Incident Response: Developing rapid response protocols for quick and effective action in case of security incidents.
  • Application Security: Security analyses performed during and after development, identifying and fixing vulnerabilities.
  • Security Training: Educating employees about security awareness, which is one of the most important pillars of effective defense.

All our security services are based on the latest technologies and industry best practices. Our approach is proactive: we prefer preventing problems rather than fixing them after they occur.

Project Process

What is a typical project process at MyForge Labs?

At MyForge Labs, projects follow a structured and transparent process...

  1. Needs Assessment & Consultation: Understanding goals, challenges...
  2. Proposal & Contract: Detailed plan, cost, timeline...
  3. Requirement Analysis & Design: Specifications, visual designs (wireframes)...
  4. Development: Agile methodology, sprints...
  5. Testing & QA: Multi-level testing...
  6. Implementation & Launch: Deployment, data migration...
  7. Training & Knowledge Transfer: Documentation, training...
  8. Support & Maintenance: Warranty, optional packages...

Dedicated project manager coordinates communication...

How long does an average web development project take?

Project duration depends on size, complexity... General timeframes:

Project TypeEst. DurationFactors
Landing Page2-4 weeksDesign, integrations
Brochure Site4-6 weeksPages, features, content
Corporate Portal6-10 weeksCMS complexity, interactivity
Basic Webshop8-12 weeksProducts, payment/shipping
Complex Webshop12-20 weeksCustom features, logistics
Custom Web App16-30+ weeksComplexity, database, integrations

Other factors:

  • Content Availability
  • Feedback Cycles
  • Third-Party Integrations
  • Project Priority

Detailed timeline provided at kickoff...

What information is needed to start a project?

To launch successfully, we need relevant info...

1. Basic Business Info

  • Name, activity
  • Branding elements
  • Target audience/market
  • Competitors

2. Project Goals & Expectations

  • Main goals, outcomes
  • Measurable objectives
  • Success criteria
  • Expectations

3. Functional Requirements

  • Detailed functions
  • User roles/permissions
  • Mandatory/optional features
  • Workflows

4. Technical Information

  • Existing systems/integrations
  • Domain/hosting
  • Tech preferences/constraints
  • Security needs

5. Content Elements

  • Texts, descriptions
  • Images, videos
  • Site structure/concept
  • SEO keywords

6. Time & Budget

  • Launch date/deadline
  • Budget constraints
  • Priorities (time, quality, cost)
  • Phased implementation?

7. References & Inspiration

  • Liked sites/designs
  • Disliked solutions
  • Competitor sites
  • Design preferences

Don't worry if you lack all info! We'll guide you...

More details gathered iteratively...

How do you ensure transparency during the development process?

Transparency is crucial... We use several methods:

1. Dedicated Project Manager

Primary contact, responsible for communication, progress tracking, risk management, feedback.

2. Project Management System Access

Real-time tracking (Jira, Trello): Task status, Milestones, Developer activity, Open/closed tasks.

3. Regular Status Reports

Weekly/bi-weekly reports: Work done, Planned tasks, Risks, Budget/time status.

4. Regular Meetings

Weekly/bi-weekly calls/meetings: Demo progress, Discuss questions, Make decisions, Direct feedback.

5. Dev/Staging Environment Access

Early access to: See results, Test features, Provide feedback, Suggest changes.

6. Documented Decisions & Changes

We document: Change requests, Decisions/approvals, Spec modifications, Version control.

All channels ensure you know project status... Transparency builds trust...

Pricing

How do you determine project prices?

MyForge Labs uses a transparent pricing model based on:

1. Project Complexity & Scope

  • Number/complexity of features
  • Quantity of pages/modules
  • Custom development complexity
  • Overall scope/size

2. Required Expertise & Resources

  • Type of experts needed
  • Expert involvement extent
  • Need for special skills/tech
  • Resource demand

3. Timeframe & Priority

  • Urgent deadlines cost more
  • Flexible timelines allow better pricing
  • Prioritization affects resources

4. Technologies Used

  • Chosen platform/framework
  • Custom vs. standard solutions
  • Specific tech/integrations
  • Licensing/third-party costs

5. Pricing Models

We offer:

A. Fixed Price Model

  • Pre-determined cost
  • Defined scope
  • Clear deadlines
  • Ideal for well-defined projects

B. Time & Materials Model

  • Billing on actual time
  • For flexible projects
  • Transparent hourly rates
  • Weekly/monthly billing

C. Phased Model

  • Project split into phases
  • Gradual implementation
  • Flexible cost distribution
  • Ideal for large projects

Custom quote provided... Price calculator gives estimate... Predictable pricing, no hidden costs...

What payment terms do you offer?

MyForge Labs offers flexible payment terms...

Standard Payment Schedule

  • Initial Deposit: 30-40% upon contract signing.
  • Milestone Installments: 40-50% upon reaching milestones.
  • Final Payment: 10-30% after project acceptance.

Alternative Payment Models

Options include:

Monthly Installments

For larger projects, split total cost.

Phase-Based Payment

Billing at the end of each phase.

Time & Materials Billing

Weekly/monthly billing on actual work.

Long-Term Partnership Model

Fixed monthly retainer for ongoing work.

Payment Methods

We accept:

  • Bank transfer (preferred)
  • Online payment (credit card, PayPal) - May vary

Invoicing and Documentation

  • Official invoices issued.
  • Billing follows schedule.
  • Terms usually 8-14 days.
  • Accompanied by reports.

Terms can be customized...

All terms fixed in the contract...

Is there a trial period or free demo available?

MyForge Labs offers several opportunities to assess our quality:

Free Consultation & Concept Design

Includes: Project discussion, Concept plan, Tech approach, Estimate/timeline. No obligation.

Proof of Concept (POC) Development

For complex projects: Working prototype, Demonstrate feasibility, Test viability, Refine plans. Discounted rate, creditable.

Maintenance/Support Trial Period

For completed projects: Discounted first month or free trial of some services, Test different packages, Flexible contract.

Demo & Reference Viewing

Insights: Live demos, Case studies, Contact references, Test environment access.

Note: Full free trials usually not feasible for custom work... Options above minimize risk.

We flexibly tailor collaboration...

Do you offer long-term maintenance or support packages?

Yes, MyForge Labs offers comprehensive maintenance and support packages...

Our Maintenance and Support Packages:

Basic Package

  • Security updates
  • Monthly backup
  • Basic bug fixes
  • Email support
  • 24-48h response
  • 1 hr/month minor changes

~€18 /month

Standard Package

  • All Basic services
  • Weekly backup & monitoring
  • Priority bug handling
  • Performance optimization
  • Phone support
  • 8-24h response
  • 3 hrs/month dev/changes

~€36 /month

Premium Package

  • All Standard services
  • Daily backup & 24/7 monitoring
  • Immediate critical response
  • Dedicated manager
  • Monthly reports
  • Ongoing consulting
  • 6 hrs/month dev/changes
  • Guaranteed SLA (4h reaction)

~€66 /month

Maintenance Details

Technical Maintenance
  • Software updates...
  • Security patching...
  • Performance checks...
  • Database maintenance...
  • Compatibility updates...
  • Backup & restorability...
Troubleshooting & Support
  • Proactive monitoring...
  • Bug fix guarantee...
  • Emergency support...
  • User issue handling...
  • Dedicated contact...
  • Consultation...
Content Updates & Admin
  • Content refresh...
  • New content upload...
  • SEO fine-tuning...
  • User permissions...
  • Analytics review...
  • Content consulting...

Additional Services

  • Guaranteed Response Time (SLA)
  • Development Hours Retainer
  • Performance Audit
  • Security Audit
  • Business Consulting

Packages customizable... Minimum term usually 3-6 months...

Regular maintenance ensures your solution stays up-to-date...

Technical

What technologies do you use during development?

MyForge Labs employs modern and effective technologies...

Frontend Technologies

  • JS Frameworks: React, Vue.js, Angular...
  • CSS Frameworks: Tailwind CSS, Bootstrap, Sass...
  • Build Tools: Webpack, Vite, TypeScript...
  • State Management: Redux, Vuex...
  • UI Libraries: Material UI, Chakra UI...

Backend Technologies

  • Languages: Node.js, PHP, Python, Java...
  • Frameworks: Express.js, Laravel, Django...
  • APIs: REST, GraphQL, WebSockets...
  • Microservices: Docker, Kubernetes, Serverless...
  • Auth: JWT, OAuth 2.0...

Database Technologies

  • Relational: MySQL, PostgreSQL...
  • NoSQL: MongoDB, Firebase, DynamoDB, Redis
  • Search: Elasticsearch, Algolia...
  • ORM/ODM: Sequelize, Mongoose, Prisma...
  • Caching: Redis, Memcached

CMS & E-commerce

  • CMS: WordPress, Drupal, Strapi, Contentful...
  • E-commerce: WooCommerce, Magento, Shopify...
  • Headless CMS: Headless WordPress, Contentful...

DevOps & Infrastructure

  • Cloud: AWS, Google Cloud Platform (GCP), Azure
  • Containers: Docker, Kubernetes
  • CI/CD: Jenkins, GitLab CI, GitHub Actions...
  • IaC: Terraform, AWS CloudFormation
  • Version Control: Git (GitHub, GitLab, Bitbucket)
  • Monitoring: Prometheus, Grafana, Datadog...

We follow tech trends... Main considerations: reliability, scalability, security, sustainability.

Support

What support channels do you provide?

MyForge Labs offers multiple support channels...

  • Email Support: Dedicated 11.11@myforgelabs.com...
  • Phone Support: Direct phone access during business hours (depends on package)...
  • Online Ticketing System: Access to report issues, track status...
  • Dedicated Account Manager: For higher-tier packages...
  • Knowledge Base & Documentation: Detailed online resources...
  • Video Conferencing: For complex issues by appointment...

Available channels and response times (SLA) depend on the maintenance package...

What happens after the project is completed?

We don't leave clients after project closure...

  • Warranty Period: We provide a warranty (typically 3-6 months)...
  • Maintenance and Support Contract: Highly recommended for updates, security, backups... See our maintenance packages.
  • Further Developments: Available for new features/modifications...
  • Technical Consulting: Ongoing advice on strategy, tech...
  • Knowledge Transfer and Documentation: Remains accessible...

Our goal is long-term partnership... A successful solution requires ongoing care...