Frequently Asked Questions

Find answers to the most common questions about our services, solutions, and the workflow of collaborating with us.

General Questions

What is MyForge Labs and what does the company do?

MyForge Labs is an innovative technology company offering comprehensive digital solutions for businesses. Our main areas of activity include:

  • Web development and establishing digital presence
  • AI (Artificial Intelligence) integration
  • Mobile application development
  • Business process automation
  • Security technology solutions
  • Data management and analysis

Our philosophy is constant innovation and following future technology trends to ensure our clients always have a competitive edge in the digital space.

How long has MyForge Labs been operating?

MyForge Labs was founded in 2023, but our team members have been working in the field of digital technologies for over a decade. Although we are a relatively young company, our experts possess exceptional experience in web development, mobile application creation, AI, and other innovative technologies.

We have been continuously growing since our founding and are proud to have completed numerous successful projects across various industries in our short time of operation.

What size companies do you offer services to?

MyForge Labs offers customized solutions for businesses of all sizes:

  • Micro and Small Businesses: Cost-effective yet professional solutions...
  • Medium-Sized Enterprises: Complex integrated systems and automation...
  • Large Enterprises: Enterprise-level solutions, custom developments...
  • Startups: Flexible, scalable systems supporting rapid growth...

We apply a personalized approach for every client...

What references does the company have?

MyForge Labs is proud to have worked on successful projects across various industries...

  • Retail Sector: Complete webshop system... AI-based product search...
  • Healthcare: Booking system and patient administration app...
  • Financial Sector: Automated customer service solution and chatbot...
  • Real Estate: Property management platform with integrated CRM...
  • Manufacturing: Data analysis system optimizing production...

For detailed case studies... please contact us...

Where is the company office located and how can I contact you?

Our central office is located in downtown Budapest:

Address: 1134 Budapest, Dévai utca 11., Hungary

Contact Information:

  • Phone: +36 30 848 4733 (EN) / +36 20 942 6529 (HU)
  • Email: info@myforgelabs.com
  • Support: support@myforgelabs.com

Our office hours: Monday to Friday, 9:00 AM - 5:00 PM (CET)

In-person meetings by appointment. Online consultations available...

Contact us via the website form...

Services

What web development services do you offer?

MyForge Labs offers a full range of web development services...

  • Brochure Websites: Modern, responsive sites...
  • Corporate Portals: Complex sites with CMS...
  • Webshops: Custom and template e-commerce sites...
  • Progressive Web Apps (PWA): Mobile-like web apps...
  • Custom Web Applications: Bespoke developments...

Key features:

  • Responsive design
  • SEO-friendly structure
  • Fast loading times
  • High security standards
  • Easy admin interface
  • Analytics integration

Technologies: HTML5, CSS3, JavaScript (React, Vue.js, Angular), PHP, Node.js, Python, Laravel, WordPress...

What does AI integration mean, and what AI services do you offer?

AI integration refers to modern solutions using intelligent algorithms... AI services offered:

  • Chatbot Development: Intelligent chatbots for queries, support, sales...
  • Predictive Analytics: Forecasts on user behavior, sales trends...
  • Content Generation: Automated creation of product descriptions, news...
  • Personalization Systems: Recommendation engines for webshops...
  • Image Recognition and Processing: Automatic analysis of visual data...
  • Speech Recognition and NLP: Solutions for voice commands, text analysis...

We consider ethics and data protection... Our goal is systems that create business value responsibly...

// Example implementation of a simple AI integration
const aiAssistant = new AIIntegration({
  model: 'custom-trained',
  language: 'english', // Or target language
  capabilities: ['chat', 'recommendation', 'analysis'],
  trainingData: customerData
});

// Configure for specific website needs
aiAssistant.configure({
  responseTime: 'instant',
  accuracy: 'high',
  personalizedResponses: true
});
What mobile application development options do you offer?

MyForge Labs offers comprehensive mobile app development services...

  • Native App Development: Platform-specific (iOS/Swift, Android/Kotlin/Java)... Best performance/UX.
  • Cross-platform Development: Using frameworks like React Native, Flutter... Single codebase, reduced cost/time.
  • Hybrid Applications: Web tech (HTML5, CSS, JS) in native container... Ideal for simpler apps/budgets.
  • Progressive Web Apps (PWA): Web solutions providing native app experience...

Our services include:

  • UX/UI design
  • Full development
  • API integrations
  • Offline mode
  • Push notifications, geolocation
  • Analytics
  • App Store/Google Play publication
  • Maintenance & updates

We collaborate closely... Development is iterative...

What does an automation project involve and what are the benefits?

Automation projects aim to digitize and enhance process efficiency...

Main Steps of Automation Projects:

1. Process Analysis

Mapping manual tasks, measuring efficiency.

2. Identifying Opportunities

Selecting processes with highest ROI for automation.

3. Custom Planning

Designing specific solutions for selected processes.

4. Development & Implementation

Building and integrating automation software.

5. Testing & Optimization

Thorough testing and fine-tuning.

6. Employee Training

Training staff on new systems.

7. Monitoring & Support

Regular performance checks and optimization.

Main benefits:

  • Increased Efficiency
  • Cost Reduction
  • Minimized Errors
  • Faster Operations
  • Scalability
  • Improved Data Quality
  • Enhanced Customer Satisfaction

Commonly automated areas: document management, data entry, customer service, reporting...

What security services do you offer?

MyForge Labs offers comprehensive security services...

  • Security Audit: Thorough analysis of digital infrastructure...
  • Penetration Testing: Simulated cyber attacks...
  • DDoS Protection: Defense against DDoS attacks...
  • Data Privacy Compliance: Establishing GDPR compliant practices...
  • SSL/TLS Certificates: Establishing secure connections...
  • Firewall and Network Protection: Implementing advanced network security...
  • Security Monitoring: Real-time systems...
  • Incident Response: Developing response protocols...
  • Application Security: Security analyses during/after development...
  • Security Training: Educating employees...

All services based on latest tech... Proactive approach...

Project Process

What is a typical project process at MyForge Labs?

At MyForge Labs, projects follow a structured and transparent process...

  1. Needs Assessment & Consultation: Understanding goals, challenges...
  2. Proposal & Contract: Detailed plan, cost, timeline...
  3. Requirement Analysis & Design: Specifications, visual designs (wireframes)...
  4. Development: Agile methodology, sprints...
  5. Testing & QA: Multi-level testing...
  6. Implementation & Launch: Deployment, data migration...
  7. Training & Knowledge Transfer: Documentation, training...
  8. Support & Maintenance: Warranty, optional packages...

Dedicated project manager coordinates communication...

How long does an average web development project take?

Project duration depends on size, complexity... General timeframes:

Project TypeEst. DurationFactors
Landing Page2-4 weeksDesign, integrations
Brochure Site4-6 weeksPages, features, content
Corporate Portal6-10 weeksCMS complexity, interactivity
Basic Webshop8-12 weeksProducts, payment/shipping
Complex Webshop12-20 weeksCustom features, logistics
Custom Web App16-30+ weeksComplexity, database, integrations

Other factors:

  • Content Availability
  • Feedback Cycles
  • Third-Party Integrations
  • Project Priority

Detailed timeline provided at kickoff...

What information is needed to start a project?

To launch successfully, we need relevant info...

1. Basic Business Info

  • Name, activity
  • Branding elements
  • Target audience/market
  • Competitors

2. Project Goals & Expectations

  • Main goals, outcomes
  • Measurable objectives
  • Success criteria
  • Expectations

3. Functional Requirements

  • Detailed functions
  • User roles/permissions
  • Mandatory/optional features
  • Workflows

4. Technical Information

  • Existing systems/integrations
  • Domain/hosting
  • Tech preferences/constraints
  • Security needs

5. Content Elements

  • Texts, descriptions
  • Images, videos
  • Site structure/concept
  • SEO keywords

6. Time & Budget

  • Launch date/deadline
  • Budget constraints
  • Priorities (time, quality, cost)
  • Phased implementation?

7. References & Inspiration

  • Liked sites/designs
  • Disliked solutions
  • Competitor sites
  • Design preferences

Don't worry if you lack all info! We'll guide you...

More details gathered iteratively...

How do you ensure transparency during the development process?

Transparency is crucial... We use several methods:

1. Dedicated Project Manager

Primary contact, responsible for communication, progress tracking, risk management, feedback.

2. Project Management System Access

Real-time tracking (Jira, Trello): Task status, Milestones, Developer activity, Open/closed tasks.

3. Regular Status Reports

Weekly/bi-weekly reports: Work done, Planned tasks, Risks, Budget/time status.

4. Regular Meetings

Weekly/bi-weekly calls/meetings: Demo progress, Discuss questions, Make decisions, Direct feedback.

5. Dev/Staging Environment Access

Early access to: See results, Test features, Provide feedback, Suggest changes.

6. Documented Decisions & Changes

We document: Change requests, Decisions/approvals, Spec modifications, Version control.

All channels ensure you know project status... Transparency builds trust...

Pricing

How do you determine project prices?

MyForge Labs uses a transparent pricing model based on:

1. Project Complexity & Scope

  • Number/complexity of features
  • Quantity of pages/modules
  • Custom development complexity
  • Overall scope/size

2. Required Expertise & Resources

  • Type of experts needed
  • Expert involvement extent
  • Need for special skills/tech
  • Resource demand

3. Timeframe & Priority

  • Urgent deadlines cost more
  • Flexible timelines allow better pricing
  • Prioritization affects resources

4. Technologies Used

  • Chosen platform/framework
  • Custom vs. standard solutions
  • Specific tech/integrations
  • Licensing/third-party costs

5. Pricing Models

We offer:

A. Fixed Price Model

  • Pre-determined cost
  • Defined scope
  • Clear deadlines
  • Ideal for well-defined projects

B. Time & Materials Model

  • Billing on actual time
  • For flexible projects
  • Transparent hourly rates
  • Weekly/monthly billing

C. Phased Model

  • Project split into phases
  • Gradual implementation
  • Flexible cost distribution
  • Ideal for large projects

Custom quote provided... Price calculator gives estimate... Predictable pricing, no hidden costs...

What payment terms do you offer?

MyForge Labs offers flexible payment terms...

Standard Payment Schedule

  • Initial Deposit: 30-40% upon contract signing.
  • Milestone Installments: 40-50% upon reaching milestones.
  • Final Payment: 10-30% after project acceptance.

Alternative Payment Models

Options include:

Monthly Installments

For larger projects, split total cost.

Phase-Based Payment

Billing at the end of each phase.

Time & Materials Billing

Weekly/monthly billing on actual work.

Long-Term Partnership Model

Fixed monthly retainer for ongoing work.

Payment Methods

We accept:

  • Bank transfer (preferred)
  • Online payment (credit card, PayPal) - May vary

Invoicing and Documentation

  • Official invoices issued.
  • Billing follows schedule.
  • Terms usually 8-14 days.
  • Accompanied by reports.

Terms can be customized...

All terms fixed in the contract...

Is there a trial period or free demo available?

MyForge Labs offers several opportunities to assess our quality:

Free Consultation & Concept Design

Includes: Project discussion, Concept plan, Tech approach, Estimate/timeline. No obligation.

Proof of Concept (POC) Development

For complex projects: Working prototype, Demonstrate feasibility, Test viability, Refine plans. Discounted rate, creditable.

Maintenance/Support Trial Period

For completed projects: Discounted first month or free trial of some services, Test different packages, Flexible contract.

Demo & Reference Viewing

Insights: Live demos, Case studies, Contact references, Test environment access.

Note: Full free trials usually not feasible for custom work... Options above minimize risk.

We flexibly tailor collaboration...

Do you offer long-term maintenance or support packages?

Yes, MyForge Labs offers comprehensive maintenance and support packages...

Our Maintenance and Support Packages:

Basic Package

  • Security updates
  • Monthly backup
  • Basic bug fixes
  • Email support
  • 24-48h response
  • 1 hr/month minor changes

~€18 /month

Standard Package

  • All Basic services
  • Weekly backup & monitoring
  • Priority bug handling
  • Performance optimization
  • Phone support
  • 8-24h response
  • 3 hrs/month dev/changes

~€36 /month

Premium Package

  • All Standard services
  • Daily backup & 24/7 monitoring
  • Immediate critical response
  • Dedicated manager
  • Monthly reports
  • Ongoing consulting
  • 6 hrs/month dev/changes
  • Guaranteed SLA (4h reaction)

~€66 /month

Maintenance Details

Technical Maintenance
  • Software updates...
  • Security patching...
  • Performance checks...
  • Database maintenance...
  • Compatibility updates...
  • Backup & restorability...
Troubleshooting & Support
  • Proactive monitoring...
  • Bug fix guarantee...
  • Emergency support...
  • User issue handling...
  • Dedicated contact...
  • Consultation...
Content Updates & Admin
  • Content refresh...
  • New content upload...
  • SEO fine-tuning...
  • User permissions...
  • Analytics review...
  • Content consulting...

Additional Services

  • Guaranteed Response Time (SLA)
  • Development Hours Retainer
  • Performance Audit
  • Security Audit
  • Business Consulting

Packages customizable... Minimum term usually 3-6 months...

Regular maintenance ensures your solution stays up-to-date...

Technical

What technologies do you use during development?

MyForge Labs employs modern and effective technologies...

Frontend Technologies

  • JS Frameworks: React, Vue.js, Angular...
  • CSS Frameworks: Tailwind CSS, Bootstrap, Sass...
  • Build Tools: Webpack, Vite, TypeScript...
  • State Management: Redux, Vuex...
  • UI Libraries: Material UI, Chakra UI...

Backend Technologies

  • Languages: Node.js, PHP, Python, Java...
  • Frameworks: Express.js, Laravel, Django...
  • APIs: REST, GraphQL, WebSockets...
  • Microservices: Docker, Kubernetes, Serverless...
  • Auth: JWT, OAuth 2.0...

Database Technologies

  • Relational: MySQL, PostgreSQL...
  • NoSQL: MongoDB, Firebase, DynamoDB, Redis
  • Search: Elasticsearch, Algolia...
  • ORM/ODM: Sequelize, Mongoose, Prisma...
  • Caching: Redis, Memcached

CMS & E-commerce

  • CMS: WordPress, Drupal, Strapi, Contentful...
  • E-commerce: WooCommerce, Magento, Shopify...
  • Headless CMS: Headless WordPress, Contentful...

DevOps & Infrastructure

  • Cloud: AWS, Google Cloud Platform (GCP), Azure
  • Containers: Docker, Kubernetes
  • CI/CD: Jenkins, GitLab CI, GitHub Actions...
  • IaC: Terraform, AWS CloudFormation
  • Version Control: Git (GitHub, GitLab, Bitbucket)
  • Monitoring: Prometheus, Grafana, Datadog...

We follow tech trends... Main considerations: reliability, scalability, security, sustainability.

Support

What support channels do you provide?

MyForge Labs offers multiple support channels...

  • Email Support: Dedicated support@myforgelabs.com...
  • Phone Support: Direct phone access during business hours (depends on package)...
  • Online Ticketing System: Access to report issues, track status...
  • Dedicated Account Manager: For higher-tier packages...
  • Knowledge Base & Documentation: Detailed online resources...
  • Video Conferencing: For complex issues by appointment...

Available channels and response times (SLA) depend on the maintenance package...

What happens after the project is completed?

We don't leave clients after project closure...

  • Warranty Period: We provide a warranty (typically 3-6 months)...
  • Maintenance and Support Contract: Highly recommended for updates, security, backups... See our maintenance packages.
  • Further Developments: Available for new features/modifications...
  • Technical Consulting: Ongoing advice on strategy, tech...
  • Knowledge Transfer and Documentation: Remains accessible...

Our goal is long-term partnership... A successful solution requires ongoing care...